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Proactive Service Agreement Information (Click here)
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Rates with monthly Proactive Service
Agreement
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PSA Level
|
Monthly Minimum |
Hourly Rate |
On-Line Backup |
|
3
|
8 hours |
$___
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30GB |
|
2
|
4 hours |
$___
|
20GB |
|
1
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2 hours |
$___
|
10GB |
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Additional hours are billed at monthly minimum rate.
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Call (800) 840-2499 for rates
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Proactive Service Agreement highlights
• Contract is month-to-month; 30 day cancellation;
• Includes without additional charge:
» 10, 20 or 30 GBs of
our On-line
Backup
(a $24.99, 44.95 or
$59.95 value every month)
»
Comprehensive Network Security Audit (a $399 value)
» Comprehensive Network Documentation (a $399
value)
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$___ / hour -- Rate without Proactive Service
Agreement
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15 min billing
increment
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1 hour minimum on site
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15 min minimum via remote access
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Travel Time is free within a 12 mile radius;
Otherwise $50 surcharge or 2 hour minimum
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Weekdays until 5:00 PM;
Weekends, After hours -- Add 20% Surcharge
Emergency response -- Add 20%
Surcharge
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